FAQ

FAQ

 

Are GearMotive products covered by any warranty?

New products assembled by GearMotive or GearMotive authorised mechanic/reseller are covered by start-up warranty, which includes the initial tests to verify product works properly. Start-up warranty is not given if transmission is disassembled or assembled by non-authorised person.

In the case of transmission break down, broken parts are analyzed by GearMotive and if there’s very clear manufacturing issue visible the warranty covers only parts having the manufacturing error, and if transmission has been used according to other GearMotive given conditions. Warranty covers errors happened in design, machining, heat-treatment or assembly and either of these which has clearly been a reason for failure.

Warranty does not cover:

  • Products used for racing in general.
  • Products installed in vehicle having more power than recommended limits.
  • Products which are not assembled and disassembled by GearMotive or an authorised dealer.
  • Wrong type of use of product.
  • General wear of parts. Wear depends very much on usage of product.

Heat treatment is our internal process, which allows us to follow the quality of heat treated product, therefore we can give warranty for heat treatment procedure according to above conditions.

And one should not worry about the minimalistic warranty in race built products. New and serviced products have worked close to 100% rate and the rest have been fixed to working condition under given warranty terms.
 

Can I assemble gearset myself?

Some of the gearset installations require transmission case modifications, therefore currently we only provide installation in GearMotive shop. Some models are easier to assemble and we are working on with those models to make them possible to install by GearMotive authorised shop.